Experience SOMA: See What Systematic AI Learning Actually Looks Like

Most AI "resources" give you shallow tips. We give you complete 5-day systematic lessons, free. Try them. See if SOMA works for your role. Then decide if you want more.

Below you'll find 2 complete SOMA lessons (no email required, no signup, just learn). Each takes 2 hours spread across 5 days and will save you 5-15+ hours this month.

If they work for you:

  • Follow us on LinkedIn for monthly lesson series (free)

  • Explore role-specific programs below (paid)

  • Download proven frameworks (free)

Start with a lesson. Experience the difference.

Experience SOMA: 2 Complete Lessons [Free]

These aren't teasers or lead magnets. They're complete 5-day systematic lessons (2+ hours each) that professionals pay $4,500 to access in our programs. We're giving them to you free.

CUSTOMER SERVICE AI MASTERY

  • You're drowning in reactive customer service work.
  • Tickets pile up faster than you can respond.
  • Every customer feels like starting from scratch.
  • You're firefighting instead of building relationships.
  • Your team is burned out.
By Friday, you'll have built 4 complete customer service intelligence systems that transform reactive firefighting into proactive service intelligence.

The 4 Systems You'll Build:

  • C.U.S.T.O.M.E.R. Method - Consolidate customer data in 3 min instead of 20
  • R.E.S.O.L.V.E. Method - Systematic issue resolution (solve root cause, not symptoms)
  • E.X.C.E.L. Method - Communication excellence (personal, professional, efficient)
  • Q.U.A.L.I.T.Y. Method - Service optimization (measure and improve systematically)

What You'll Achieve:

  • Save 10-15 hours weekly (measured through practice)
  • Build 4 reusable frameworks (yours to keep forever)
  • Create personal service playbook (implement Monday)
  • Increase AI confidence from 3/10 → 8/10

Time Investment: 5 days × 20-30 min = 2 hours total

Perfect For: Customer service, support, success, account management professionals

Format: Self-paced website lesson OR daily email delivery

"I went from 8 hours every Monday reviewing 25 accounts to 45 minutes total. I identified 3 at-risk accounts I would have completely missed, $300K in ARR saved." — Sarah M., Customer Success Manager
START LESSON: Customer Service AI Mastery →

PROFESSIONAL ROLE PORTALS

Explore AI Capability for Your Specific Role

Each professional role has unique workflows, challenges, and opportunities for AI. Below, find your role and discover what systematic AI adoption looks like in YOUR context.

Each role includes:

  • 🎓 Free 5-day LinkedIn lesson series

  • 📥 Downloadable frameworks and templates

  • 💼 Systematic paid program (optional)

CUSTOMER SERVICE PROFESSIONALS

What You'll Master:

Transform from reactive firefighting to proactive service intelligence (covered extensively in Hero Lesson #1 above).

Core Capabilities:

  • Customer intelligence systems (predict issues before escalation)
  • Systematic resolution frameworks (faster, more thorough)
  • Communication excellence (personal, professional, efficient)
  • Service quality optimization (measure and improve systematically)
  • Team capability development (scale best practices)
  • Customer success frameworks (retention and expansion)

FREE STARTING POINT:

✅ HERO LESSON #1 (Above): "Customer Service AI Mastery"

This complete 5-day lesson is available free at the top of this page.

Additional LinkedIn Series:

📱 5-Day LinkedIn Lesson Series: "Customer Success & Retention"

Weekly Theme: From reactive support to proactive success management

  • Monday: Customer Health Monitoring (identify at-risk accounts early)
  • Tuesday: Success Planning Frameworks (proactive value delivery)
  • Wednesday: Expansion Intelligence (upsell and cross-sell systematically)
  • Thursday: Retention Workflows (prevent churn before it happens)
  • Friday: Customer Success Mastery (complete system)

Published: Monthly on LinkedIn (rotating professional roles)
Next CS Series: [Check publishing calendar]

Follow on LinkedIn to Get Next Series →

PROVEN FRAMEWORK:

📥 Customer Service AI Framework (Free Download)

What's included:
  • Complete guide from Hero Lesson #1 (downloadable)
  • 4 service intelligence methods (C.U.S.T.O.M.E.R., R.E.S.O.L.V.E., E.X.C.E.L., Q.U.A.L.I.T.Y.)
  • 15 situation-specific prompts (copy-paste ready)
  • Decision tree (when to use which method)
  • Implementation roadmap (deploy in your service context)

Who uses this: 200+ service professionals across retail, SaaS, healthcare, financial services

Outcome: Reduce response time 40%, improve resolution quality 30%, save 10-15 hours weekly

Download Customer Service AI Framework →

SYSTEMATIC PROGRAM:

💼 Customer Service Professional AI Adoption (Paid)

What It Is: 12-week systematic program building on Hero Lesson #1—expanding to complete service capability customized to YOUR context (B2B vs B2C, product vs service, technical vs non-technical).

What You'll Build:
  • Week 1-3: Service intelligence (customer data, behavior patterns, churn prediction)
  • Week 4-6: Resolution excellence (systematic troubleshooting, quality control)
  • Week 7-9: Communication mastery (difficult conversations, de-escalation, brand voice)
  • Week 10-12: Service optimization (team capability, process improvement, scale)
Outcomes (Measured):
  • Save 10-15 hours weekly (ticket handling, documentation, reporting)
  • Improve customer satisfaction 20-30% (faster, better resolutions)
  • Reduce escalations 40% (better first-contact resolution)
  • Build personal service AI toolkit (frameworks you own forever)

Investment:

  • Individual: $4,500
  • Team (2-5): $15,000
  • Team (6-10): $25,000
Learn More About Service AI Program → Book Free Consultation →

UNIVERSAL FRAMEWORKS [All Roles]

Free Frameworks for Any Professional

These frameworks solve universal challenges across all professional roles, from AI tool evaluation, governance, leadership, decision making and much more.

Choose Your Path: How to Get Maximum Value

PATH 1: EXPERIENCE QUALITY FIRST

Best For: Testing teaching quality before any commitment

Your Roadmap:

  • Week 1: Try Hero Lesson #1 or #2 (whichever solves bigger pain)
  • Complete all 5 days (2 hours total across week)
  • Do the practice assignments in your actual work
  • Measure time saved this week
  • Week 2: Download relevant framework (ABIRU, DOME, or COMPASS)
  • Use in your work for 1 week
  • See if systematic decision-making helps
  • Week 3: Follow LinkedIn for free monthly lesson series
  • Pick your role from cards above
  • Engage with 1-2 lessons

Decision Point:

After 3 weeks, you'll know if SOMA works for you

  • If yes: Explore systematic paid program OR continue free indefinitely
  • If no: No obligation, keep the frameworks you downloaded

Timeline: 3 weeks, self-paced, zero commitment

START: Try Hero Lesson →

PATH 2: BUILD CAPABILITY SYSTEMATICALLY (FREE)

Best For: Professionals committed to building AI capability using free resources only

Your Roadmap:

  • Month 1: Foundations
  • Week 1: Complete Hero Lesson #1 or #2
  • Week 2: Follow your role's LinkedIn lesson series
  • Week 3: Download and implement frameworks
  • Week 4: Practice daily in actual work
  • Month 2: Expansion
  • Continue following LinkedIn lesson series (new role each month)
  • Try lessons from adjacent roles (broaden capability)
  • Engage with SOMA community (comment, share, learn)
  • Month 3: Mastery
  • Implement workflows across all core tasks
  • Measure time saved monthly (track outcomes)
  • Share your story (help other professionals)

Expected Outcome:

  • Save 10-15 hours monthly through free resources
  • Build systematic AI capability independently
  • Join community of 200+ professionals using SOMA

Timeline: 3 months, 15-30 min daily practice

START: Build Systematic Capability (Free) →

PATH 3: GO SYSTEMATIC (PAID PROGRAM)

Best For: Professionals ready to build complete AI capability with personalized guidance

Your Roadmap:

  • Before Program:
  • Try Hero Lesson #1 or #2 (experience teaching quality)
  • Book free 30-minute consultation
  • We assess fit and design your program
  • Week 1-3: Foundation
  • Custom capability assessment
  • Learning path designed for YOUR role
  • Quick-win implementation (early success)
  • Week 4-6: Core Building
  • Weekly 1:1 coaching
  • Daily practice assignments (15-30 min)
  • Framework templates and guidance
  • Week 7-9: Advanced Application
  • Custom frameworks for your challenges
  • Professional positioning guidance
  • Capability consolidation
  • Week 10-12: Mastery
  • Complete personal AI playbook
  • Capability assessment (before/after)
  • Transition to independence

Expected Outcome:

  • Save 15-20 hours monthly by Week 12
  • Complete AI capability across all workflows
  • Personal playbook you own forever
  • Career position strengthened

Timeline: 12 weeks, guided and accountable

Investment: $4,500 (payment plans available)

LEARN MORE: Systematic Program → BOOK FREE CONSULTATION →

PATH 4: TEAM/ORGANIZATION ADOPTION

Best For: Building team-wide AI capability systematically

Your Roadmap:

  • Pre-Engagement (2-4 weeks):
  • Leadership tries Hero Lessons personally
  • 2-3 team members pilot SOMA lessons
  • Use frameworks (ABIRU, DOME) as team
  • Assess: Does SOMA work for our culture?
  • Phase 1: Housekeeping (2-4 weeks)
  • AI capability audit (where is team now?)
  • Use case identification (where AI helps most)
  • Governance foundation (DOME-based policies)
  • Tool stack rationalization (ABIRU-based decisions)
  • Phase 2-4: Systematic Adoption (4-6 months)
  • Team training (SOMA methodology)
  • Custom framework development (your workflows)
  • Implementation support (we help deploy)
  • Quarterly reviews (measure ROI)

Expected Outcome:

  • Save 15-20 hours per team member monthly
  • Team-wide systematic AI capability
  • Custom frameworks for your organization
  • Measurable ROI quarterly

Timeline: 6-9 months total (phased approach)

Investment: $10K-50K (depends on team size, phases)

LEARN MORE: Team Adoption → BOOK TEAM CONSULTATION →

Common Questions About Free Resources

Are these resources really free? What's the catch?

Yes, completely free:

  • Hero lessons require no email, no signup
  • Frameworks downloadable immediately
  • LinkedIn content always free
  • No trial period, no bait-and-switch

The "catch": If you love the free resources and want personalized systematic adoption later, we hope you'll work with us. But there's zero obligation. Many professionals use only free resources and get great results.

How is SOMA different from YouTube tutorials or ChatGPT prompt libraries?

Five critical differences:

SOMA:

  • Role-specific (designed for YOUR work)
  • Systematic progression (builds capability)
  • Practice-based (you do it, not watch it)
  • Complete workflows (input → output → validation)
  • Workplace-focused (real professional contexts)

YouTube/Prompt Libraries:

  • Generic (one-size-fits-all)
  • Scattered (no logical sequence)
  • Passive (watch, don't practice)
  • Tips/hacks (not complete systems)
  • Abstract examples (not your actual work)

Bottom line: SOMA builds capability. YouTube gives inspiration.

I'm not a 'tech person', will these resources be too technical?

Perfect. SOMA is designed for non-tech professionals.

We don't teach:

  • How AI works (neural networks, training, etc.)
  • Programming or coding
  • Data science concepts
  • Technical setup or configuration

We teach:

  • How to use AI for YOUR work tasks
  • Step-by-step workflows (no tech knowledge required)
  • When to use AI vs when not to
  • How to verify quality (trust but verify)

Proof: 200+ non-tech professionals use SOMA successfully:

  • Customer service reps
  • Marketing managers
  • Healthcare administrators
  • Consultants
  • Educators

If you can use email and Google, you can use SOMA.

How long until I see results?

Depends on commitment:

  • Try 1 Hero Lesson (2 hours): → Save 2-5 hours THIS week → See if methodology works for you
  • Follow Free Path 1 month (15-30 min daily): → Save 5-10 hours weekly consistently → Build foundation capability
  • Systematic Program 12 weeks: → Save 15-20 hours monthly sustainably → Complete AI capability built

Most professionals: Time savings within first week of implementing a single workflow from Hero Lesson.

Do I need to complete Hero Lessons in order (Monday → Friday)?

Recommended but not required.

Recommended: Follow Mon-Fri structure

  • Builds systematically (foundations → mastery)
  • Creates learning habit (daily practice)
  • Momentum carries you forward

Alternative: Consume all 5 days in one sitting

  • Faster to complete (2 hours straight)
  • Good for "binge learners"
  • But may lose progressive building benefit

Not Recommended: Skip days or do out of order

  • Friday assumes Monday-Thursday foundations
  • Validation checkpoints build on previous days

Most successful learners: Follow Mon-Fri cadence

Can I share these resources with my team?

YES! Please do.

Freely shareable:

  • Hero lessons (send links)
  • Frameworks (share downloads)
  • LinkedIn content (tag team members)
  • Case studies (reference in meetings)

Only ask: Credit the source (don't present as your own)

Team adoption path:

  1. Share Hero Lesson with 2-3 team members
  2. Have them complete independently
  3. Discuss: Does SOMA work for our team?
  4. If yes: Either DIY (free resources) or systematic team program (paid)

Many teams start free, then engage for systematic adoption.

Will these resources become outdated as AI tools evolve?

Workflows stay relevant, specific tools may change.

What Stays Relevant (90%+ of content):

  • Systematic thinking approach
  • Workflow structures (tool-agnostic)
  • Decision frameworks (principles don't change)
  • Quality control protocols (timeless)

What We Update (10% of content):

  • Specific tool recommendations (quarterly updates)
  • Feature capabilities (as tools evolve)
  • Best practices (incorporate new learnings)

Update frequency:

  • Core lessons: Annual review, updates as needed
  • Tool references: Quarterly updates
  • New lessons: Monthly (new roles/applications)

You won't wake up to obsolete content.

What if I try these and they don't work for me?

Then don't use them. Zero obligation.

But before giving up:

  • Did you actually practice (do assignments) or just read?
  • Did you try multiple lessons (2-3) or just one?
  • Did you choose lessons for YOUR role (not random)?

SOMA requires practice, not just reading.

Success pattern:

  • 85% of professionals who complete practice assignments see results
  • 15% who only read (don't practice) see minimal value

If you've practiced 3+ lessons and see no value: This methodology may not fit your learning style. That's okay. No hard feelings.

How do free resources relate to paid services?

Progressive journey:

FREE → Prove Quality

  • Hero lessons teach methodology
  • Frameworks show what we build
  • Case studies demonstrate results

PAID → Systematic Adoption

  • Personalized (customized to YOUR context)
  • Guided (weekly coaching, not self-directed)
  • Accountable (practice with feedback)
  • Comprehensive (complete capability, not scattered learning)

Many professionals:

  • Use only free resources → great results
  • Others want systematic guidance → paid programs

No pressure either way.

Try Free Resources → Explore Paid Programs →

Three Ways to Start Today

OPTION 1: EXPERIENCE A HERO LESSON

Try a complete 5-day SOMA lesson (free, no signup). See if systematic AI learning works for you.

Choose your biggest pain point:

Hero Lesson #1: Customer Service AI Mastery Hero Lesson #2: Content Creation AI Systems

OPTION 2: EXPLORE YOUR ROLE

Find your professional role above. Discover what AI capability looks like in YOUR context.

Choose your role:

Marketing Sales Customer Service Management Consulting Executive Operations Finance HR

OPTION 3: DOWNLOAD A FRAMEWORK

Try systematic decision-making in your work today.

Choose your challenge:

ABIRU: AI Tool Evaluation DOME: AI Governance COMPASS: Leadership Decisions

NOT SURE WHERE TO START?

Book 30-minute free consultation (no obligation).

We'll help you:

  • Identify your biggest AI opportunity
  • Recommend starting resources
  • Answer any questions
  • Provide honest guidance (even if it's "stick with free")
BOOK FREE CONSULTATION →

AI-Capable Professionals Aren't Smarter Than You—They're Just Systematic

Six months from now, you'll be in one of two positions:

Position 1: Still overwhelmed by AI

  • Still wondering which tools to use
  • Still starting every task from scratch
  • Still watching AI-capable professionals pull ahead
  • Still anxious about your position

Position 2: Systematically AI-capable

  • Using 5-8 AI tools confidently (evaluated with ABIRU)
  • Saving 15-20 hours monthly through systematic workflows
  • Positioned as AI-capable professional in your field
  • Confident about career trajectory

The difference? A decision you make today.

We've given you:

  • 2 complete Hero Lessons (free)
  • 10 professional role pathways
  • 3 proven frameworks
  • 4 detailed case studies
  • Multiple learning paths

The resources are here. The methodology is proven. The only variable is your commitment to practice.

START TODAY

Experience Hero Lesson → Explore Your Role → Download Framework → Book Consultation →